At hpm99, we believe betting should be entertainment, not a burden. We provide control tools, guidance and full support so every Malaysian user can enjoy Sports Betting, Live Casino and slots in a healthy, safe and responsible way.
Full control in your hands — set your own limits and enjoy the game with peace of mind
Set a deposit limit that suits your budget — daily, weekly, or monthly in RM. Once the limit is reached, the hpm99 system will automatically block any additional deposits until the next period begins.
Beyond deposit limits, you can also set a maximum loss limit and total wager amount per session. This helps you stay within budget and avoid impulsive betting decisions.
Need a break? Activate the session pause feature for 24 hours, 7 days, or 30 days. During this period, your hpm99 account will be fully blocked from all sports betting, poker, or slots activity.
For more serious cases, you may apply for a long-term self-exclusion of 6 months, 1 year, or permanently. hpm99 will fully close access to your account and block re-registration for the duration of the exclusion period.
The hpm99 platform automatically sends reminders when you have been playing beyond the time limit you set. This feature is designed to keep you aware of how long you've spent in a betting session.
View your complete betting activity history — total deposits in RM, losses, winnings, and active time periods. This report helps you make a more accurate assessment of your own playing patterns.
Responsible gambling refers to a healthy, controlled and mindful approach to play — where betting is viewed purely as entertainment, not as a source of income or an escape from life's pressures. At hpm99, we take this commitment seriously and integrate responsible gambling principles into every aspect of our platform.
For many Malaysians, Sports Betting on competitions like the EPL, Liga Super Malaysia, badminton, or e-sports is a great way to make watching sports even more exciting. The same goes for slots and Live Casino, which offer their own kind of thrill. Like any form of entertainment, though, it's important to set clear boundaries so it doesn't affect your finances, mental health, or personal relationships.
Hpm99 is fully committed to promoting a healthy and responsible betting culture. We believe that with the right information, the right tools, and a strong sense of self-awareness, every user can enjoy our platform in a positive and fully controlled way.
Core principles of responsible gaming: Only bet with money you can afford to lose. Never use money set aside for daily essentials — such as rent, bills, or groceries — for betting purposes.
Problem gambling can develop gradually without you even noticing. It doesn't necessarily mean you gamble every day — it's more about how gambling affects your life as a whole. Here are the warning signs you should take seriously:
Important Notice: If you identify two or more of the following signs in yourself, we encourage you to reach out to the hpm99 support team or seek professional help immediately.
Answer the following questions honestly. This is not a formal test — it's a simple guide to help you evaluate your own gambling patterns. Choose the answer that best describes your situation over the past 30 days.
1. Have you ever wagered more money than you originally planned?
2. Have you ever gambled to cope with stress, boredom, or feelings of sadness?
3. Has your gambling ever caused you serious financial problems?
4. Have you ever lied to someone close to you about your gambling activity or spending?
All of hpm99's responsible gambling controls are accessible directly through your account settings. Here are the simple steps to activate the protection you need:
Go to Account Settings → Responsible Limits → Deposit Limit. Choose a daily, weekly, or monthly limit in RM.
Set a maximum loss amount you can comfortably absorb within each chosen time period.
Activate a temporary break of 24 hours to 30 days to step away from all betting activity.
For long-term or permanent exclusion, contact us at support@hpm99.net or via our Live Chat.
Log in to your hpm99 account using your registered username and password.
Click the profile icon in the top-right corner, then select "Account Settings" from the dropdown menu.
Find the "Responsible Gaming" section and select the type of control you wish to activate.
Enter your password to confirm. The control will take effect immediately and cannot be reversed during the set period.
Hpm99 will send a confirmation email to your registered address as the official record of your request.
Problem gambling doesn't only affect the individual involved — it impacts the entire family, partners and close friends as well. If you're concerned about someone you care about, here is a guide on how to help them in the right and effective way.
Remember that problem gambling is a treatable mental health condition. With the right support, many people make a full recovery and go on to rebuild happy, healthy lives.
Hpm99 sets a minimum age of 18 for all users on our platform, without exception. We enforce a strict identity verification process to ensure no underage individuals can register or access our betting platform.
If you share a device or computer with younger family members, we encourage you to take the following steps to prevent them from accessing your hpm99 account:
Instant Report: If you suspect that a minor has accessed or registered on hpm99, please contact us immediately at support@hpm99.net. The account in question will be investigated and closed without delay.
If you or someone you know needs help with a gambling problem, there are several professional support organisations and services available in Malaysia. All of the following services are confidential and free of charge:
You don't have to face this alone. Reaching out for help is a sign of strength, not weakness. The most important first step is acknowledging that you need support.
Join HPM99 Today
Register your hpm99 account today and activate responsible gambling controls from day one. Deposit using Touch 'n Go eWallet, GrabPay, DuitNow or FPX — secure, fast and hassle-free.