Hpm99 takes your privacy seriously. This page transparently explains how we collect, store, use, and protect the personal data of users on our betting platform in Malaysia. Please read it carefully before using hpm99's services.
The security and confidentiality of your personal data is hpm99's top priority
All personal data and financial transactions on hpm99 are protected by 256-bit SSL encryption — the same security standard used by Malaysian banking institutions such as Maybank and CIMB.
Hpm99 has never sold, rented or disclosed your personal data to advertisers, data brokers or any third party for marketing purposes without your explicit consent — and we never will.
You have the right to access, correct, download or request deletion of your personal data at any time through your hpm99 account settings page or by contacting our support team.
Hpm99's Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all legal obligations relating to the processing of local users' personal data.
The hpm99 platform is protected by enterprise-grade firewalls, real-time intrusion detection, and 24/7 security monitoring to keep your data safe from cyber threats.
All deposit and withdrawal transactions via Touch 'n Go eWallet, GrabPay, DuitNow, FPX, Boost, and ShopeePay are processed through fully encrypted channels. No card or account information is stored on our servers.
Welcome to the hpm99 Privacy Policy page. This document clearly and transparently explains how the hpm99 platform ("we", "hpm99", "the Company") collects, processes, stores, and protects your personal data as a user of our online Sports Betting and casino platform.
This Privacy Policy applies to all users who access or use the hpm99 platform via our website, mobile app or any other digital channel we operate. By using any hpm99 service, you acknowledge that you have read and understood this policy.
Hpm99 is committed to complying with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable data protection laws in Malaysia. We believe your trust is our most valuable asset, and protecting your privacy is a responsibility we take seriously.
This Privacy Policy is to be read together with Terms & Conditions hpm99 and constitutes the entire agreement between you and our platform regarding the management of your personal data.
Hpm99 collects various types of personal data to enable us to provide Malaysian users with a secure, personalised and high-quality betting experience. The categories of data we collect are as follows:
| Data Category | Sample Information | Purpose of Collection |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | Identity verification, KYC compliance |
| Contact Information | Email address, phone number, residential address | Account communications, notifications |
| Financial Data | Deposit/withdrawal records in MYR, payment methods | Transaction processing, fraud prevention |
| Usage Data | Betting history, games played, active session duration | Service improvement, responsible gaming |
| Technical Data | IP address, device type, web browser, location | Security, fraud detection |
Hpm99 never stores your credit or debit card details, PIN or bank account password directly. All payments are processed through licensed, secure payment gateways in Malaysia.
Hpm99 uses collected personal data solely for legitimate, stated purposes. We do not process your data outside the scope of purposes for which you have given consent or that are permitted under Malaysian law.
Hpm99 does not sell, rent or trade your personal data to third parties for marketing purposes. However, in the following limited circumstances, we may share your information with certain parties:
In all of the above cases, hpm99 ensures that any party receiving your data is bound by confidentiality obligations equal to or stricter than those we ourselves adhere to.
Hpm99 continually invests in the latest security infrastructure to ensure your personal data is protected at all times. The technical and organisational security measures we implement include:
While we take all reasonable precautions, no security system is completely foolproof. You also play an important role in protecting your hpm99 account by using a strong password and never sharing your login credentials with anyone.
Hpm99 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and analyse platform usage patterns. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. Disabling certain cookies may affect the functionality of some hpm99 platform features.
Hpm99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable Malaysian law.
Certain data may be retained beyond the standard period where required for legal compliance, dispute resolution or the enforcement of agreements with users.
As an hpm99 user covered under Malaysia's Personal Data Protection Act 2010, you have the following rights regarding your personal data. Click on each right to learn more:
Hpm99 is a betting platform open exclusively to individuals aged 18 and above. We do not knowingly collect or process personal data from children or minors.
Should we discover that a child's personal data has been collected without valid parental or guardian consent, we will promptly take steps to delete that information and close the account in question. Parents or guardians who suspect their child has registered on the hpm99 platform are urged to contact us immediately at support@hpm99.net.
Hpm99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements or service improvements. Any material changes will be communicated to you through:
We encourage you to review this page periodically. The "Last Updated" date at the top of the page will be revised whenever amendments are made. Continued use of the hpm99 platform after any changes are published constitutes your acceptance of the updated policy.
If you have any questions, concerns or complaints regarding hpm99's Privacy Policy or the way we handle your personal data, please contact our Data Protection Officer through the following channels:
The hpm99 Data Protection Team is Malay-speaking and ready to assist you with any privacy-related enquiries, data access requests, or complaints regarding the processing of your personal information.
Your privacy is our priority. Join over 500,000 Malaysian users who trust hpm99 for a safe, fair, and enjoyable Sports Betting, Live Casino, and slots experience.